Got Questions? We’ve Got Answers!

We are no more a domestic BPO. Currently we have onboarded international clients.

We are the best in handling Inside sales, Customer service, and Debt recovery.

Our average wait time for customer service is less than 2 minutes.

Yes, we offer 24/7 support for critical issues.

We specialize in E-commerce, Healthcare, Finance, Real estate, Ed-tech, and technology industries.

Yes, V Catch is ISO 27001:2022 certified. This certification demonstrates our commitment to maintaining the highest standards of information security.

By being ISO 27001:2022 certified, V Catch ensures that your data is handled securely and in compliance with the best practices of information security. This reduces the risk of data breaches and ensures that your sensitive information is protected.

V Catch has implemented a comprehensive ISMS that includes regular risk assessments, security controls, incident management processes, and continuous monitoring of our information security practices. These measures help us protect against threats and vulnerabilities.

V Catch undergoes regular internal audits and is subject to external audits by an accredited certification body to ensure continuous compliance with ISO 27001:2022 standards.

Our ISO 27001:2022 certification covers all information and data within our organization’s control, including customer data, employee data, and any other sensitive information that requires protection.

In the event of a data breach, V Catch has a predefined incident management process in place to promptly identify, contain, and mitigate the breach. We will also notify affected parties in accordance with legal and regulatory requirements.

While ISO 27001:2022 certification does not automatically ensure compliance with GDPR or other regulations, it provides a strong foundation for meeting these requirements. Our certification supports our commitment to complying with relevant data protection regulations.

Yes, you can request proof of our ISO 27001:2022 certification. Please write to us at infosec@vcatch.in and they will provide you with the necessary documentation.

V Catch is committed to continuous improvement in data security. We regularly review and update our ISMS, conduct security training for our employees, and stay informed about the latest security trends and threats to ensure that our security practices remain effective.